Shipping & Returns

We’re here to help!

If you have any problems with the ordering process please call our customer service number: (+61) 3 9017 1174 or email us at

Shipping Policy

All prices displayed on Natural Agora are  in Australian Dollars (AUD), and are also charged in Australian Dollars. We ship Australia wide and Internationally.

Regular domestic shipping will take approximately between 3 – 5 business days. Express domestic delivery will take approximately between  1 – 3 business days.

In most circumstances you should receive your domestic order within 3 -5 business days and your international order within 6 – 20 business days.

Business trading days do not include weekends or Australian public holidays.

Please note we also offer free Australian shipping for all orders over $80.

Advanced Cosmetica Pty Ltd Refund Policy

We hope that you are happy with your purchase from Advanced Cosmetica Pty Ltd Online Store, all care is taken when dispatching your order.
However, in the unlikely event that there is a concern or something is incorrect, please contact us immediately.

Start by sending an email to:

Contact us: (+61) 3 9017 1174

You are only entitled to a refund, exchange or credit under the following circumstances:

1. Your products are faulty;
2. Your products are significantly different to what was shown or described to you.

Please note online purchases may only be returned via the online store.


Innovating through nature

Our vision is to be able to connect your beauty regime with the beauty & power of nature. Our natural surroundings here in Australia are some of the most breathtaking in the world, so why wouldn’t you want to harness that amazing power and transfer it into your skin and haircare routine? PayPal, PayPal Pay in 4 and AfterPay available.


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